After weeks of picking through Internet websites, visiting Verizon stores in three different states, talking to numerous managers and assistant managers, and hours on the phone, I finally have a working Verizon jetpack with unlimited hotspot data.
Looking back on it, which is painful to do, other than buying the jetpack from the store, visiting the stores were not only less than helpful, they mostly made me feel like I was an uninformed old geezer that was seriously mistaken about the existence of an unlimited hotspot plan, and was continuously told that Verizon had no such plan and if Verizon did they would've known about it first.
Now it's not like this is a brand-new plan in fact it's been out since November 7 2018 which is plenty of time for the information to filter down to the stores but for some reason it didn't. One reason could be that since it's a prepay plan instead of a postpaid plan, like most of us have on our phones, maybe the stores don't make as much money selling prepay plans, but that's just a guess.
Or maybe Verizon didn't want this plan to be well known, for whatever reason, and simply didn't tell the stores about it. That's also just a guess. But whatever it was it sure put me through the ringer for a few weeks and yesterday was the worst.
Having given up trying to get this Verizon plan off the Internet or at a store, there was nothing left I could do except call Verizon and get it done on the phone, the very thought of that sends shivers up and down my spine. I won't go into all the gory details of the misery and frustration that decision caused so let's just say I was on and off the phone for about five hours yesterday talking to numerous people from country's whose names I can't even pronounce, was cut off, hung up on, and put on hold until I was at the very end of my frazzled patience. But despite the hardships incurred since 11 o'clock that morning, by 4:17 in the afternoon I finally had unlimited hotspot Internet.
Oddly enough some of the people I talked to on the phone knew about this plan and getting signed up for it wasn't all that difficult. The plan has a code number and it's 28366. Once that was established things went rather well until it came time to pay for it with my credit card. The Verizon people in Turkmenistan that were helping me were not allowed to take my credit card number, thank goodness for that, they had to transfer me to a robot to make my first payment, that's why they call it prepay if you don't pay ahead of time you don't have a plan, and I found out later in the day that if you don't make that first payment within two hours.... They cancel your plan that you've just spent the last half hour setting up and you get to start all over again.
Every time I would give the robot my credit card number the robot would hang up on me and I would lose not only the robot but the person I was talking to in Chicken Swivel Hindustan that had just set up the plan, and I would have to start all over again hanging on the phone for 20 minutes waiting for someone else to help me, and explaining from scratch what I was trying to do. This happened three times. Only the very last person I talked to in Sweat Hog India told me that Verizon doesn't take Visa credit cards ??? ...... I've got four credit cards from four different companies, guess which one I was trying to use.
After the robot finally accepted my credit card and about five hours after I'd started this quest my little 8800L Mifi jetpack sprang to life and I had unlimited fast hotspot data for $70 a month. All's good so far but I won't know for sure until I've used a bunch of hotspot data without being shut down whether or not I've got the real deal.
I'm going to have to relax a looong time to get this day out of my mind..... To be continued.